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AuthorJan Dougherty
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Windows Computers


Requesting VPN Access

The first step is to request VPN access using the attached form.  Fill out the form attached below and get your supervisor to sign it.  Make sure “Remote Access to Desktop” is checked. Once the form is filled out, attach it to a HelpDesk ticket requesting VPN access; you can use the button at the bottom of this article to start the ticket.  Once VPN access is granted, you will have access to the VPN software, and you will have your desktop set up to allow incoming connections.

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Setting up your Home Computer


You will need admin rights to your home computer to install the Global Protect product.

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The program will be installed on your computer. Depending on your computer’s setup, you may have to enter your admin username and password. Click Complete when the client is done installing.

Preparing your Work Computer for Remote Connections

To be able to use the VPN to connect using these instructions, your computer will have to remain on campus and be turned on.  You will also need to record your computer name.

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When you’re ready to leave for the day, make sure not to shut down your computer.  Simply log out:

Connecting to your Computer via Remote Desktop (from your home computer)

To access the client, click the start menu, click All Programs, and click on “GlobalProtect”:

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When you’re done with your session, click the start menu, and then “Log Off”.

Remote Desktop Log Off


Mac Computers


Requesting VPN Access

The first step is to request VPN access using the attached form.  Fill out the form and get your supervisor to sign it.  Make sure “Remote Access to Desktop” is checked. Then, have your supervisor forward the form to the CIO by fax at 594-7500 or by campus mail at 121 Ratcliffe.  Once VPN access is granted, you will have access to the VPN software, and you will have your desktop set up to allow incoming connections.

Preparing your Work Computer for Remote Connections

To be able to use the VPN to connect using these instructions, your computer will have to remain on campus and be turned on.  You will also need to record your computer name.

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When you’re ready to leave for the day, make sure not to shut down your computer.  Simply log out:

Windows Logout

Setting up your Home Computer

Installing GlobalProtect


Before you can connect to your CNU computer on campus, you need to install the client software on your off-campus computer.  To do so, navigate to https://gpvpn.cnu.edu .

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GlobalProtect will be installed on your computer.  Close this window to move on.

GlobalProtect Mac Install Complete

Setting Up GlobalProtect

Launch Global Protect from Launchpad.

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The Global Protect icon will look like  if you’re successful.

Install Microsoft Remote Desktop Client

Once you have the VPN software installed, you may need to install the Remote Desktop software on your computer.

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Then enter your Apple ID and password into the box.  The app will then install.

App Store Credentials

Setting up the Remote Desktop Client


To set up the connection, open Microsoft Remote Desktop

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You are then ready to connect to your work computer.

Connecting to your Work Computer (from your Home Computer)

Click on the  icon, and choose connect:

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