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You’ll then be asked to download the version of Global Protect that matches your system. To tell your system type, click on the start menu, right-click on Computer, and choose Properties.Computer Properties MenuImage Removedand click on the Settings icon. 

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On the Control Panel that pops up, select System, then About.  

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In the screen that appears, you can find your system type (64 or 32 bit):

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Close that window, and download the file appropriate to your system type.

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To determine your computer’s name, click on the start menu, right-click on Computer, and choose “Properties”.

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The window that comes up has your computer name in the spot indicated by the arrow below:

System Properties--Computer NameImage Removed and click on the Settings icon. 

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On the Control Panel that pops up, select System, then About.  

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The resulting screen will have the device name listed. 


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Write down the full computer name (ending with cnuadmin.cnu.edu) and take it home with you.  You’ll need this information to connect to your computer later.

You will also have to ensure that your computer does not go to sleep.  To do so,

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From the window that appears, click on “System and Security”.

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Then choose “Change when the computer sleeps”

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return to the Control Panel and select Power and Sleep from the System sidebar. 


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You’ll see the window below pop up.  Change the setting for

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“PC Goes to Sleep” under “Plugged in” to Never

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If you don’t see that setting, you don’t need to do anything.

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When you’re ready to leave for the day, make sure not to shut down your computer.  Simply log out:

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Connecting to your Computer via Remote Desktop (from your home computer)

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