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hiddentrue
idUpdate


AuthorJan Dougherty
Last Updated

   


Widget Connector
urlhttps://www.youtube.com/watch?v=kTCGJXjzFbc&feature=youtu.be

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To program a speed dial button:

Press |Options|

Mitel Phone Options ButtonImage Modified

Enter your voicemail password and press |OK|

Use the arrow keys to scroll to Program Buttons and press |Edit|

Mitel Phone Program ButtonsImage Modified

Press the button that you’d like to program. DO NOT program the top-right two buttons, or you’ll be unable to easily take people off hold.

Mitel Phone Buttons DO NOT PROGRAMImage Modified

You’ll be given a choice between Call Appearance and Dial Number:

  • Call appearance is the “line” icons that allow you to put people on hold or take another call

  • Dial number is the “speed dial” setting

Program Buttons Button SettingsImage Modified

Use the arrow keys to select Dial Number, then press |Select|

You’ll next be asked for the number that you’d like to set for the speed dial. Enter the number, and press |Next|

Enter Numbers For Speed DialImage Modified

You’re then asked to enter the name:

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When you’ve entered the name, press |Done|

Speed Dial LabelsImage Modified

You can then set up additional speed dials, or press |Exit| to end.

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If the person is in a status in which their phone is forwarded, you’ll see a line through their arrow and the button will light up orange

Speed Dial Status ForwardedImage Modified

If the person is on another call, you’ll see a phone icon next to their name and the button will light up red.

Speed Dial Status In A CallImage Modified