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To connect your smartphone to the eduroam wireless network simply navigate to your phone's wireless settings and select eduroam. In most cases you will be prompted to accept or "Trust" the server certificate used to encrypt your communication and will then be prompted to enter your username and password. CNU students, faculty, and staff should enter their CNU issued email address as their username.

Warning
titleAuthentication failure

Be aware; if you enter an incorrect password five times in a row, your device will be "temporarily blocked" from connecting to eduroam for 5 minutes. In the event this happens, simply wait five minutes before attempting to reconnect to eduroam, at which time your device will be unblocked and you will have five more chances to enter your username and password correctly.



Table of Contents

Apple IOS

Apple users, please note with the release of iOS 14 there is a new feature called "Use private Wi-Fi addresses", when enabled this feature causes your MAC Addresses to randomize. This feature will cause unforeseen authentication problems and should be disabled. Please use the following link for more information and instructions on how to disable this feature.

https://support.apple.com/en-us/HT211227

iPhone, iPad, or iPod touch

  • Open the Settings app, then tap Wi-Fi.
  • Tap the information button Image Removednext to eduroam.
  • Tap Private Address. If you device joined the network without using a private address, a privacy warning explains why

iPhone Wireless SettingsImage Removed



Android 13

Android users, depending upon your device and the version of your OS you may be required to manually enter settings to successfully connect to the eduroam wireless network. Please use the following settings;

Security: 802.1x EAP
EAP method: PEAP
Phase 2 authentication: MSCHAPV2
CA certificate: Do not validate
Identity: "Enter your CNU email address"
Anonymous identity: "leave blank"
Password: "Enter the password associated with your CNU email address"
  • Domain Name: cnu.edu
  • Warning

    Android users must turn off "Randomized MAC" by selecting the MAC Address Type field and then choosing the option "Phone MAC"

    Android Wireless SettingsImage Removed

    Android 14

    Security: 802.1x EAP
    EAP method: PEAP
    Phase 2 authentication: MSCHAPV2
    CA certificate: Use System Certificate
    Online Certificate Status: Do Not Verify
    Minimum TLS Version: TLS v1.0
    Identity: "Enter your CNU email address"
    Anonymous Identity: "leave blank"
    Password: "Enter the password associated with your CNU email address"
  • Domain Name: cnu.edu
  • Warning

    Android users must turn off "Randomized MAC" by selecting the MAC Address Type field and then choosing the option "Phone MAC"

    Image Removed

    Ui steps
    Ui step

    Connect Smartphone to wireless network eduroam

    Apple iPhone


    iPhone, iPad, or iPod touch

    • Open the Settings app, then tap Wi-Fi.
    • Tap the information button next to eduroam.
    • Tap Private Address. If you device joined the network without using a private address, a privacy warning explains why
    • Enter username and password
    • Trust Certificate

    iPhone Wireless Settings


    Android


    • Security: 802.1x EAP

    • EAP method: PEAP

    • Phase 2 authentication: MSCHAPV2

    • CA certificate: Use System Certificate

    • Online Certificate Status: Do Not Verify

    • Minimum TLS Version: TLS v1.0

    • Identity: "Enter your CNU email address"

    • Anonymous Identity: "leave blank"

    • Password: "Enter the password associated with your CNU email address"

    • Domain Name: cnu.edu


    Android users must turn off "Randomized MAC" by selecting the MAC Address Type field and then choosing the option "Phone MAC"






     

    Ui step

     Once connected, open a browser and enter the following URL https://connect.cnu.edu

      

    Ui step


    Click the "Begin eduroam Setup" link to download and install SecureW2