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These initial steps MUST be done on a desktop or laptop computer.  It will not be possible to complete these steps using only a mobile device.

Open a browser on your desktop or laptop computer and go to

Login with your CNU email address and password.

You may be prompted to stay signed in.  If you're using your personal or office computer, you can click Yes.  If you're using a shared, lab, or public computer you should click No.

On your first login, you will be prompted to setup additional information.  Click Next to continue.

You will be prompted to setup additional security verification (Multi-factor Authentication or MFA) for your account.  You can choose to setup one or more of the following methods for your account.  Click the links below to continue the instructions for your preferred method.

• ← This is the recommended method
• Phone calls to your mobile device
• Phone calls to your office phone
• One-Time Passwords through text messaging (SMS) on your mobile device

These instructions continue directly from the initial setup above and should be started from a desktop or laptop computer.

Select the first drop-down menu and change it from "Authentication Phone" to "Mobile App".  Then, select "Receive notifications for verification" and click the "Set up" button.

You will be presented with a QR that can be scanned using the Microsoft Authenticator app on your mobile device.  Leave this code on your screen for now and switch to your mobile device.

Install the Microsoft Authenticator app on your device.  You can scan the QR codes below to quickly find the app.

Launch the Microsoft Authenticator App, and accept their privacy agreement by tapping the "I agree" button.

Tap the option to "Scan a QR code".

You may be prompted to allow the Microsoft Authenticator app access to your mobile device's camera.  You will need to accept/approve this request in order to take a picture of the QR code.

Use the app to take a picture of the QR code that is on your computer's screen.

Once the code has been scanned successfully, your account will appear on the home screen of the Microsoft Authenticator app.

Back on your desktop or laptop computer, click the Next button.

You will see messages that your activation status is being checked.  Once the check completes, click on the Next button.

A push notification will be sent to your mobile device for approval.  Approve the sign-in when you receive the prompt.

Finally, you will be prompted to enter your phone number, in case you lose access to the mobile app.  Optionally enter in your phone number, then click Next to finish!

These instructions continue directly from the initial setup above and should be started from a desktop or laptop computer.

Select the first drop-down menu and change it from "Authentication Phone" to "Mobile App".  Then, select "Use verification code" and click the "Set up" button.

In the first screen the pops up, click on the link that reads, "Configure app without notifications".  This link will change the QR code.  Scan the new QR code with your preferred OTP app and click next.

Back on your desktop or laptop computer, click the Next button.

Enter the 6-digit code displayed in your app into the webpage on your computer and click the Verify button.

Finally, you will be prompted to enter your phone number, in case you lose access to the mobile app.  Optionally enter in your phone number, then click Next to finish!