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Ui steps


Ui text box
sizemedium
typeinfo

These instructions continue directly from the initial setup above and should be started from a desktop or laptop computer.


Ui step

Select the first drop-down menu and change it from "Authentication Phone" to "Mobile App".  Then, select "Receive notifications for verification" and click the "Set up" button.

Default Selection Screen     Mobile App Selection Screen


Ui step

You will be presented with a QR that can be scanned using the Microsoft Authenticator app on your mobile device.  Leave this code on your screen for now and switch to your mobile device.

QR Code Setup Screen


Ui step

Install the Microsoft Authenticator app on your device.  You can scan the QR codes below to quickly find the app.


Download for Android: https://play.google.com/store/apps/details?id=com.azure.authenticator


Download for iOS: https://apps.apple.com/us/app/microsoft-authenticator/id983156458





Ui step

Launch the Microsoft Authenticator App, and accept their privacy agreement by tapping the "I agree" button.

MS Authenticator App - Privacy Statement


Ui step

Tap the option to "Scan a QR code".

MS Authenticator App - Initial Screen


Ui step

You may be prompted to allow the Microsoft Authenticator app access to your mobile device's camera.  You will need to accept/approve this request in order to take a picture of the QR code.

MS Authenticator App - Permissions Request Screen


Ui step

Use the app to take a picture of the QR code that is on your computer's screen.

MS Authenticator App - QR Scan Screen


Ui step

Once the code has been scanned successfully, your account will appear on the home screen of the Microsoft Authenticator app.

MS Authenticator App - Home Screen


Ui step

Back on your desktop or laptop computer, click the Next button.

QR Code Setup Screen


Ui step

You will see messages that your activation status is being checked.  Once the check completes, click on the Next button.

Activation Check Screen     Successful Activation Check Screen


Ui step

A push notification will be sent to your mobile device for approval.  Approve the sign-in when you receive the prompt.

Push Notifcation Verification ScreenSample Push Notification


Ui step

Finally, you will be prompted to enter your phone number, in case you lose access to the mobile app.  Optionally enter in your phone number, then click Next to finish!

Backup Phone Verification Screen



 

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Generic Authenticator App - One-Time Passwords
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GenericAuthenticatorOTP
GenericAuthenticatorOTP

Ui steps


Ui text box
sizemedium
typeinfo

These instructions continue directly from the initial setup above and should be started from a desktop or laptop computer.


Ui step

Select the first drop-down menu and change it from "Authentication Phone" to "Mobile App".  Then, select "Use verification code" and click the "Set up" button.

Default Selection Screen     Mobile App Selection Screen


Ui step

In the first screen the pops up, click on the link that reads, "Configure app without notifications".  This link will change the QR code.  Scan the new QR code with your preferred OTP app and click next.

QR Code Setup Screen (With Notifications)     QR Code Setup Screen (No Notifications)



Ui step

Back on your desktop or laptop computer, click the Next button.


Ui step

Enter the 6-digit code displayed in your app into the webpage on your computer and click the Verify button.

OTP Verification Screen


Ui step

Finally, you will be prompted to enter your phone number, in case you lose access to the mobile app.  Optionally enter in your phone number, then click Next to finish!

Backup Phone Verification Screen



 

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SMS - One-Time Passwords
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SMSOTP
SMSOTP

Ui steps


Ui text box
sizemedium
typeinfo

These instructions continue directly from the initial setup above and should be started from a desktop or laptop computer.


Ui step

Make sure that the first drop-down menu is set to "Authentication Phone", then select the "United States (+1)" as the Country code and enter your mobile phone number.  Then, make sure the method is set to "Send me a code by text message" and click the Next button.

Authentication Phone Screen
     


Ui step

Check your mobile device for a text message from Microsoft with your one-time password.  Enter the 6 digit code you receive into the webpage on your computer.

Sample Text Message     OTP Verification Screen


Ui step

You will see messages that your verification settings is being saved.  Once completed, click on the Done button to finish!

SMS OTP Verification ScreenSMS OTP Completion Screen



 

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Mobile Phone - Phone Call
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MobilePhoneCall
MobilePhoneCall

Ui steps


Ui text box
sizemedium
typeinfo

These instructions continue directly from the initial setup above and should be started from a desktop or laptop computer.


Ui step

Make sure that the first drop-down menu is set to "Authentication phone", then select the "United States (+1)" as the Country code and enter your mobile phone number.  Then, make sure the method is set to "Call me" and click the Next button.

Authentication Phone Screen
     


Ui step

Check your mobile device for an automated phone call from Microsoft.  You will be prompted to press the pound (#) key to approve the login.  You will not be prompted for or provided with any codes during this call.  Once completed, click on the Done button to finish!

Phone Call Verification Screen     Phone Call Verification Screen     Phone Call Verification Screen



 

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Office Phone - Phone Call
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OfficePhoneCall
OfficePhoneCall

Ui steps


Ui text box
sizemedium
typeinfo

These instructions continue directly from the initial setup above and should be started from a desktop or laptop computer.


Ui step

Make sure that the first drop-down menu is set to "Office phone", then select the "United States (+1)" as the Country code and enter your mobile phone number.  Then click the Next button.

Office Phone Screen
     


Ui step

Check your office phone for an automated phone call from Microsoft.  You will be prompted to press the pound (#) key to approve the login.  You will not be prompted for or provided with any codes during this call.  Once completed, click on the Done button to finish!

Phone Call Verification Screen     Phone Call Verification Screen     Phone Call Verification Screen