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Ui steps


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These initial steps MUST be done on a desktop or laptop computer.  It will not be possible to complete these steps using only a mobile device.


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Open a browser on your desktop or laptop computer and go to https://aka.ms/mfasetup

Login with your CNU email address and password.

Username Prompt     Password Prompt


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You may be prompted to stay signed in.  If you're using your personal or office computer, you can click Yes.  If you're using a shared, lab, or public computer you should click No.

Remember Login Prompt


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On your first login, you will be prompted to setup additional information.  Click Next to continue.

More Information Required Prompt


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You will be prompted to setup an additional security verification method (Multi-factor Authentication or MFA) for your account.   You can choose to setup one or more must set up at least one of the following methods for your account.  Click the links below to continue the instructions for your preferred method.

  • ← This is the recommended method


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Ui steps


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These instructions continue directly from the initial setup above and should be started from a desktop or laptop computer.


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Select the first drop-down menu and change it from "Authentication Phone" to "Mobile App".  Then, select "Receive notifications for verification" and click the "Set up" button.

Default Selection Screen     Mobile App Selection Screen


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You will be presented with a QR code that can be scanned using the Microsoft Authenticator app on your mobile device.  Leave this code on your computer screen for now and switch to your mobile device.

QR Code Setup Screen


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Install the Microsoft Authenticator app on your device.  You can scan the QR codes below to quickly find the app.


Download for Android: https://play.google.com/store/apps/details?id=com.azure.authenticator


Download for iOS: https://apps.apple.com/us/app/microsoft-authenticator/id983156458





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Launch the Microsoft Authenticator App, and accept their privacy agreement by tapping the "I agree" button.

MS Authenticator App - Privacy Statement


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Tap the option to "Scan a QR code".

MS Authenticator App - Initial Screen


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You may be prompted to allow the Microsoft Authenticator app access to your mobile device's camera.  You will need to accept/approve this request in order to take a picture of the QR code.

MS Authenticator App - Permissions Request Screen


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Use the app to take a picture of the QR code that is on your computer 's screen.

MS Authenticator App - QR Scan Screen


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Once the code has been scanned successfully, your account will appear on the home screen of the Microsoft Authenticator app.

MS Authenticator App - Home Screen


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Back on your desktop or laptop computer, click the Next button.

QR Code Setup Screen


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You will see messages that your activation status is being checked.  Once the check completes, click on the Next button.

Activation Check Screen     Successful Activation Check Screen


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A push notification will be sent to your mobile device for approval.  Approve the sign-in when you receive the prompt.

Push Notifcation Verification ScreenSample Push Notification


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Finally, you will be prompted to enter your phone number, in case you lose access to the mobile app.   Optionally enter  Enter in your mobile phone number, then click Next to finish!

Backup Phone Verification Screen


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Ui steps


Ui text box
sizemedium
typeinfo

These instructions continue directly from the initial setup above and should be started from a desktop or laptop computer.


Ui step

Select the first drop-down menu and change it from "Authentication Phone" to "Mobile App".  Then, select "Use verification code" and click the "Set up" button.

Default Selection Screen     Mobile App Selection Screen


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In the first screen the that pops up, click on the link that reads, "Configure app without notifications".  This link will change the QR code.  Scan the new QR code with your preferred OTP Authenticator app and click the Next button.

QR Code Setup Screen (With Notifications)     QR Code Setup Screen (No Notifications)



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Back on your desktop or laptop computer, click the Next button.


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Enter the 6-digit code displayed in your app into the webpage on your computer and click the Verify button.

OTP Verification Screen


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Finally, you will be prompted to enter your phone number, in case you lose access to the mobile app.   Optionally enter Enter in your mobile phone number, then click Next to finish!

Backup Phone Verification Screen


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Ui steps


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sizemedium
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These instructions continue directly from the initial setup above and should be started from a desktop or laptop computer.


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Make sure that the first drop-down menu is set to "Office phone", then select the "United States (+1)" as the Country code and enter your mobile office phone number.  Then click the Next button.

Office Phone Screen
     


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Check your office phone for an automated phone call from Microsoft.  You will be prompted to press the pound (#) key to approve the login.  You will not be prompted for or provided with any codes during this call.  Once completed, click on the Done button to finish!

Phone Call Verification Screen     Phone Call Verification Screen     Phone Call Verification Screen          


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