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  1. You will receive an email from Adobe regarding the product that has been assigned to your account from CNU ITS.
  2. In the contents of the email you will be able to select "Get Started"
  3. Once you click "Get Started" you will be redirected to a page that will ask for you to start the account creation process, you will do this with your CNU Email Address (first.last@cnu.edu).
  4. Once your account has been created, and set up through the Adobe Account Creation process you will then be redirected to another page. If you are on a PERSONAL device you can select the product you wish to download. HOWEVER, if you are currently using a CNU Owned Device you will need to access the Adobe CC software via the Self Service portal.
  5. Once you have set up your Adobe account with your CNU Email and you have installed the Adobe CC Desktop application you will then be able to sign into the desktop application and download the software that has been associated with your CNU Email address.

Troubleshooting Issues

Warning

If the above instructions are not working for you, or you are having issues selecting "CHRISTOPHER NEWPORT UNIVERSITY" vs the "Personal" account, please put in a ticket via the button below. We will be able to assist remotely and very your account is in good standing order.