| Info |
|---|
NOTE: You must have set up 2 forms of Multi-Factor Authentication to utilize the self-service password reset tool. If you have not completed this portion, you will find that these instructions will not help you until you have done so. |
Navigate to the following link: cnu.edu/password
- Once at this link, you will type in your email address and complete the captcha on the screen.
- You will then make a selection that applies to your scenario.
- If you selected "I forgot my password," you will see the following displayed based on the recovery methods you have set up.
- Once you complete the FIRST step, you must complete a SECOND verification form.
- Once completed, you will see a page that asks you to create a new password.
- Once you have configured a new password you will be all set!
