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Author

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Last Updated

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StatusActive


To connect your

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smartphone to the eduroam wireless network simply navigate to your phone's wireless settings and select

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eduroam. In most cases you will be prompted to accept or "Trust" the server certificate used to encrypt your communication and will then be prompted to enter your

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username and password. CNU students, faculty, and staff should enter their CNU issued email address as their username.

Warning
titleAuthentication failure

Be aware; if you enter an incorrect password five times in a row, your device will be "

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temporarily blocked" from

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connecting to eduroam for 5 minutes.

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In the event this happens, simply wait five minutes before attempting to reconnect to

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eduroam, at which time your device will be unblocked and you will have five more chances to enter your

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username and password correctly.

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Table of Contents



Ui steps
Ui step

Connect Smartphone to wireless network eduroam

Apple

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Apple users, please note with the release of iOS 14 there is a new feature called "Use private Wi-Fi addresses", when enabled this feature causes your MAC Addresses to randomize and change every 24 hours. This feature will cause unforseen authentication problems and should be disabled. Please use the following link for more information and instructions on how to disable this feature.

https://support.apple.com/en-us/HT211227

Android Users

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iPhone


iPhone, iPad, or iPod touch

  • Open the Settings app, then tap Wi-Fi.
  • Tap the information button next to eduroam.
  • Tap Private Address. If you device joined the network without using a private address, a privacy warning explains why
  • Enter username and password
  • Trust Certificate

iPhone Wireless Settings


Android


  • Security: 802.1x EAP

  • EAP method: PEAP

  • Phase 2 authentication: MSCHAPV2

  • CA certificate:

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  • Use System Certificate

  • Online Certificate Status: Do Not Verify

  • Minimum TLS Version: TLS v1.0

  • Identity: "Enter your CNU

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  • email address"

  • Anonymous

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  • Identity"leave blank"

  • Password: "Enter the password associated with your CNU

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OnGuard

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Android users must turn off "Randomized MAC" by selecting the MAC Address Type field and then choosing the option "Phone MAC"


eduroam Settings





 

Ui step

 Once connected, open a browser and enter the following URL https://connect.cnu.edu

  

Ui step


Click the "Begin eduroam Setup" link to download and install SecureW2

On-Campus Resources