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Table of Contents:

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Don't See What You Need? 

Multiple services on - campus are often thought to be managed by the IT Department, but in reality, they are managed by other groups within the University. 

  • Many issues in a Scholar course can often be resolved by contacting your Instructor prior to

    reaching out to

    contacting the IT Office (

    Ex. Course

    E.g., course availability, test settings). 

  • For

    Contact the Registrar's Office for issues with CNU Live, course registration, and Student information in Scholar

    , Contact the Registrar's Office

    .

  • For issues with Billing, tuition, or payment accounts, Contact Student Accounts. 

  • For

    If you have issues with your Captains' Card or Captains' Cash,

    Contact

    contact the Captains' Card office in the David Student Union. 

    • Print Funds are also managed by

      Captains Card managers also manage Print Funds

  • For issues with door access to given buildings (

    Ex

    E.g., card swipes not working)

    Reach out to

    , contact the Housing office. 

  • For physical repairs to systems such as ventilation/air conditioning or electricity,

  • contact 
  • contact Operations.

  •  It
    •  It is also recommended

  • to
    • that you contact Operations if you encounter a broken lectern (

  • ex
    • e.g., the Lectern will not close/lock properly). 

If your issue is managed by IT services and is not resolved by the above documentation, refer to the contact methods below to contact the IT office or file a helpdesk ticket. Need help or assistance? Call 757-594-7079 during business hours for support, or click the button below to submit a helpdesk ticket.

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titleSubmit a Ticket!
urlhttps://cnu.helpspot.com/index.php?pg=request