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Set up your password reset verification method:
- Open the web browser on your device and go to the Security info page.
- Enter your credentials and click Sign in.
- Options will be available for you to set up as your security verification method. If multiple options are available, we strongly recommend that you use more than one as your security verification method, in case one of your methods becomes unavailable.
Authentication app: Choose to use the Microsoft Authenticator app or other authenticator app as your security verification method.
For more information about setting up the app, see Set up an authenticator app as your verification method.
Text Text messaging: Choose to send yourself text messages to your mobile device.
For more information about setting up text messaging, see Set up text messaging as your verification method.
Phone calls: Choose to get a phone call to your registered phone number.
For more information about setting up phone calls, see Set up a phone number as your verification method.
Security key: Choose to use a Microsoft-compatible security key.
For more information, see Set up asecurity key
as your verification method.
Email address: Choose to use an alternate email address that can be used without requiring your forgotten or missing password. This only works for password reset, not as a security verification method.
For more information about setting up an email address, see Set up an email address as your verification method.
Security questions: Choose to set up and answer pre-defined security questions set up by your administrator. This only works for password reset, not as a security verification method.
For more information about security questions, see Set up security questions as your verification method.
After you select and set up your methods, choose Finish to complete the process.
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Important: Information added for your phone number or email address is not shared with your organization's global directory. The only people that can see this information are you and your administrator. Only you can see the answers to your security questions. |
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You are now able to change your password! |
- Navigate to the Self-Service Password Reset link.
- Verify credentials.
- Verify credentials.
- Enter your old password & new password. Click Submit.
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Password requirements are as follows:- 14 Characters
- Contains characters from three of the following categories:
- Uppercase letters A through Z
- Lowercase letters a through z
- Digits 0 through 9
- Special characters from the following list: ~!@#$%^&*()_-+=`|\(){}[]:;"'<>,.?/
- You're in! You can now manage your account.
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Common problems and their solutions!
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