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AuthorJan Dougherty
Last Updated

     

StatusActive


There are several ways to check your Mitel voicemail.  First, you’ll receive an e-mail with a copy of the voicemail as long as your phone is linked to your e-mail account.  You can also access it either through visual voicemail directly on your phone, or by calling into the voicemail system.

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When you have voicemail, the red light at the top right of your phone will flash.  You’ll also see a voicemail icon (voicemail iconImage Modified) in the top-right corner of your phone’s screen.

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  • From your CNU phone: dial [#]

  • From another CNU phone: dial [#], wait for the chime, and press [#] again.

  • From a non-CNU phone: dial your phone number, wait for the voicemail, then press [*].  When prompted, press [#]

1. Call 594-7000
2. Press the * button
3. Enter your extension 4-xxxx
4. Enter your voicemail password- press the # after your password


Once you get there, press [1] to listen to new messages or [3] to listen to saved messages.  The in-message controls are the same with either type of message.

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You can also access your voicemail through the visual voicemail system.  To get your voicemail, press the [Voicemail] key.

Mitel Phone Voicemail ButtonImage Modified

You’ll then be asked to enter your password.  Do so and press the |OK| softkey.

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Press |More| to get more options.  Once you do that, you can press |Open| to view details about the message.

Mitel Phone Voicemail OptionsImage Modified

In the details screen, you can see the phone number of the person that called as well as the date, time and duration of the message.  You can press |Play| to play the message or |Call Back| to return the call.  If the caller called from a CNU number, you can also directly leave them a voicemail reply by pressing |VM Reply|.  Press |Back| to return to the main voicemail menu.

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