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If you're having trouble with the Print Anywhere client, you may find an answer to your question below. If not, please submit a Helpdesk ticket for further assistance.
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| borderColor | #666666 |
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| titleColor | #fff |
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| borderWidth | 1 |
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| titleBGColor | #0a2240 |
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| borderStyle | solid |
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| title | Documents are printing double-sided instead of single-sided |
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WindowsWhen going to print, select the printer and click the Preferences button. Make sure the following two options are set to "1-sided".  Image Modified Image Modified
macOS 11.x and LaterWhen printing, change the drop-down to "Printer Features". Then select "Finishing Options" from the Feature Sets drop-down, and make sure the Print Type is set to "1-Sided". 
macOS 10.x and Earlier
When going to print, click the "Show Details" button.
After that, select "Printer Features", then "Finishing Options", and make sure the Print Type is set to "1-Sided". 
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| Panel |
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| borderColor | #666666 |
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| titleColor | #fff |
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| borderWidth | 1 |
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| titleBGColor | #0a2240 |
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| borderStyle | solid |
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| title | macOS Client Cleanup |
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| Anchor |
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| macos-cleanup |
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| macos-cleanup |
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In the event of a failed installation on macOS, the following steps should be taken prior to attempting a re-installation of the client.
- Start out by running the Pharos uninstaller, to give the program a chance to clean up as much configuration as possible in a normal manner.
- In Finder, use the "Go" menu, select "Computer", and then double-click the local hard drive.
- Under the “Library” folder, go to “Application Support,” and then “Pharos.”
- In the “Utilities” folder there, run the Uninstaller application.
- When prompted, tick the box next to “Pharos Popup” and press the Continue button twice, followed by the Done button to fully remove the application.
- Open System Preferences and check under Printers & Scanners to see that all of the "CNU_PrintAnywhere" queues have been removed. If any remain, remove them manually.
- Delete all of the Konica Minolta drivers
- In Finder, use the "Go" menu, select "Computer", and then double-click the local hard drive.
- Browse to the Library > Printers folder and delete the "KONICAMINOLTA" folder there.
- Browse to the Library > Printers > PPDs > Contents > Resources folder and delete all "gz" and "ppd" files that start with "KONICAMINOLTA" or "Konica-Minolta" or are named "KOC650iU.ppd".
- Restart the computer.
- Re-try the installation.
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