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Multiple services on - campus are often thought to be managed by the IT Department, but in reality, they are managed by other groups within the University. 

• Many issues in a Scholar course can often be resolved by contacting your Instructor prior to reaching out to contacting the IT Office (Ex. Course E.g., course availability, test settings). 

• For Contact the Registrar's Office for issues with CNU Live, course registration, and Student information in Scholar, Contact the Registrar's Office.

• For issues with Billing, tuition, or payment accounts, Contact Student Accounts. 

• If you have issues with your Captains' Card or Captains' Cash, Contact contact the Captains' Card office in the David Student Union. 

  • Print Funds are also managed by Captains Card managers also manage Print Funds. 

• For issues with door access to given buildings (ExE.g., card swipes not working) Reach out to , contact the Housing office. 

• For physical repairs to systems such as ventilation/air conditioning or electricity, contact Operations.

  •  It is also recommended to that you contact Operations if you encounter a broken lectern (exe.g., the Lectern will not close/lock properly). 

If IT services manage your issue and is not resolved by the above documentation, refer to the contact methods below to contact the IT office or file a helpdesk ticket. Need help or assistance? Call 757-594-7079 during business hours for support, or click the button below to submit a helpdesk ticket.