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AuthorZachary Hopkins 
Last Updated

 

StatusActive


Table of Contents

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Initial Account Activation

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Important: If you use Microsoft or Azure for any other logins, such as for another University or workplace, make sure you sign out of those accounts first!  Otherwise, you may receive an error message that your account is not associated with those tenants.


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These initial steps MUST be done on a desktop or laptop computer.  It will not be possible to complete these steps using only a mobile device.


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Open a browser on your desktop or laptop computer and go to https://aka.ms/mfasetup

Login with your CNU email address and password.

Username Prompt     Password Prompt


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You may be prompted to stay signed in.  If you're using your personal or office computer, you can click Yes.  If you're using a shared, lab, or public computer you should click No.

Remember Login Prompt


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On your first login, you will be prompted to setup additional information.  Click Next to continue.

More Information Required Prompt


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You will be prompted to setup an additional security verification method (Multi-factor Authentication or MFA) for your account.   You must set up at least one of the following methods for your account.  Click the links below to continue the instructions for your preferred method.

  • ← This is the recommended method


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Ui steps


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These instructions continue directly from the initial setup above and should be started from a desktop or laptop computer.


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Make sure that the first drop-down menu is set to "Office phone", then select the "United States (+1)" as the Country code and enter your office phone number.  Then click the Next button.

Office Phone Screen
     


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Check your office phone for an automated phone call from Microsoft.  You will be prompted to press the pound (#) key to approve the login.  You will not be prompted for or provided with any codes during this call.  Once completed, click on the Done button to finish!

Phone Call Verification Screen     Phone Call Verification Screen     Phone Call Verification Screen          

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Your account is now protected by multi-factor authentication, using your office phone and phone calls!



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Physical Security Key (YubiKey)
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YubiKey
YubiKey


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These instructions continue directly from the initial setup above and should be started from a desktop or laptop computer.

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Select the first drop-down menu and change it to "Security Key."  Click Next.


Security Key Add

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You'll be asked what type of security key you'd like to set up.  For setting up a key with a computer, choose USB.

USB Device

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You'll then see a box that tells you that you'll need to insert a security key. Click Next, but DO NOT insert your security key yet.

browser prompt

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Your computer will then walk you through the process to associate your security key with your University account.  If this is the first time you've used the security key, you'll have a more detailed setup process that's described in another article. DO NOT insert your security key until prompted.

Security Key Setup

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 When prompted, insert your security key into your computer.

Insert KeyMac Insert Key


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If this is your first time using this security key, you'll be prompted to set a PIN.  This PIN is stored on your key and will be used any time that you use it.  You must remember this PIN; ITS cannot recover your PIN.

Set PINMac Set PIN

Otherwise, you'll be prompted to enter your PIN.

Enter PINMac Enter PIN

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After you do, you'll be asked to give it a name. You'll then be able to use your YubiKey to sign in.

Name YubiKey

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Your account is now protected by multi-factor authentication using a hardware security key.