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• Your security key allows sign-in to your account. DO NOT share your security key with anyone.
• Currently, security keys are not supported for mobile devices. You will need to set up an alternative form of authentication to sign in on mobile devices.
• As part of the setup process, you will add a PIN to your security key.  This will be needed any time you use the key, and ITS cannot retrieve this PIN.  Please make sure you remember the PIN.
• Please report lost/stolen security keys to ITS as soon as possible and remove them from your account.

Where you can Use your Key

You CAN use your key to sign in to any site that uses Entra single sign-on.  These are the ones that use the large image of Christopher Newport Hall on the sign-in page.  These include:

• Google e-mail, calendar and drive.
• Scholar
• DocuSign
• Watermark

You CANNOT use your key to sign into sites that use our older sign-on system with the blue border, or anything that uses your ID number instead of your e-mail to sign in:

• Computers
• CNU Live
• Directory
• Cardinal
• VPN

Setting up your Key

To set up a hardware security key, follow our MFA Setup instructions.

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