Turning Technologies, the company that supplies the TurningPoint clickers used at CNU, has released a new version of their software called TurningPoint Cloud.  In order to continue to use the TurningPoint clickers, you’ll have to update your software to the new version.

These instructions are for updating the TurningPoint software on your receiver to TurningPoint 8.

Necessary Equipment

These instructions only apply to the TurningPoint RRRF-03 Storage receivers (pictured below).  If you have a receiver without storage and would like a new one, contact ITS to get one.

If you have an RRRF-02 receiver, you will need a new one.  Please contact ITS to get a new one.

Windows

Updating the Windows Software

First, plug the receiver into a Windows computer.

To obtain TurningPoint 8, log in to your Turning Account at account.turningtechnologies.com or through Scholar.  If you don’t have a Turning Account, you’ll need to create one.  

In your Turning Account, click Downloads.

Choose PC  No Install under TurningPoint 8.  

A file called TurningPoint.exe will download.  When it’s done, double-click on it.

You’ll be asked if you want to run the file.  Click Run.

A box will pop up asking you where you want to unzip the TurningPoint folder to.  Click the symbol with the three dots.

In the box that pops up, select your receiver (it will be under Computer).

Then, click OK.

Once you’ve done that, click Unzip.

The file will be unzipped onto your receiver. It may take some time.

Running the Windows Software

To run  the windows software, plug in your receiver and open it.

Double-click on the TurningPoint App folder (NOT TurningPoint Cloud).

Then, Double-click on TurningPoint.exe.

If you install on a drive that already has content or sessions, TurningPoint will ask if you want to copy over your data.  Click Yes to bring copies of the data over.

Removing the Old Windows Software

First, check that all sessions have been properly copied over to the new version of TurningPoint.  Once they are, you’ll be able to delete the old folder.

Plug in your receiver and select it in Windows Explorer.

Drag the TurningPoint PC or TurningPoint Cloud folder to the Recycle Bin.

Macintosh

Updating the Software

First, plug the receiver into a Macintosh computer.

To obtain TurningPoint 8, log in to your Turning Account at account.turningtechnologies.com or through Scholar.  If you don’t have a Turning Account, you’ll need to create one.  

In your Turning Account, click Downloads.

Choose Mac under TurningPoint.

A file called TurningPoint.dmg will download.  Double-click on it.

You’ll see a window pop up that instructs you to drag the TurningPoint Cloud icon to your Applications folder.  Instead, drag it to your desktop.

Next, double-click on the TurningPoint icon on your desktop. You’ll see a warning that TurningPoint Cloud was downloaded from the Internet.  Click Open.

You’ll see a window asking you for a region. DO NOT select a region. Instead, close this window.

Then, drag the TurningPoint Cloud icon from your desktop to your receiver. The transfer may take a while

Running TurningPoint Cloud

To run TurningPoint cloud, double click on your drive and double-click the TurningPoint Cloud app. Note that it’s NOT in a folder.

Removing TurningPoint Cloud

Your sessions and question lists are stored in the TurningPoint Cloud folder on your receiver.  If you converted this from a TurningPoint 5 receiver, they’ll be in the main folder of your drive. Drives that were issued with TurningPoint Cloud have the TurningPoint Cloud folder in the main area. If you want to be able to use them, open up your receiver in Finder and double-click on the TurningPoint Cloud folder.

Under TurningPoint 5, you’ll see the Sessions and Content folders.  These contain your sessions and question lists respectively. Copy them somewhere outside of this folder.

Once you’ve got everything out of it that you want, you can drag the entire TurningPoint Mac folder to the trash. TurningPoint Cloud will be removed.