There are two situations that will occur with Adobe CC and Adobe Products:
- You have an existing account that needs to be associated with the Christopher Newport University Profile.
- You DO NOT have an account and will need to create one to access your Adobe applications.
Existing Adobe Account Setup
- You WILL NOT receive an email from Adobe stating you have been added or that you have had products added to your account. HOWEVER, you will receive an email from Christopher Newport University ITS informing you that you have been assigned products from Adobe.
- Upon receiving an email from CNU ITS you will need to navigate to Self Service on your computer if you don't already have Adobe CC Desktop installed on your device (This doesn't require admin access)
- Install Adobe CC on your macOS or Windows device.
- Once Adobe CC is installed on your desktop, you will then be able to sign in with your account. Proceed with launching the application.
- Once you begin to sign in with your CNU email account (first.last@cnu.edu) you will be prompted shortly after authenticating to choose what "Profile" you would like to use, select "CHRISTOPHER NEWPORT UNIVERSITY."
- After selecting the correct profile you will be redirected to a page that will allow you to install software at your pleasure. All software available to you WILL NOT require Admin privileges to install so long as the Adobe CC Desktop application was installed utilizing the Self Service application.
