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idUpdate


AuthorJan Dougherty
Last Updated

 

StatusActive


Turning Technologies, the company that supplies the TurningPoint clickers used at CNU, has released a new version of their software called TurningPoint Cloud.  In order to continue to use the TurningPoint clickers, you’ll have to update your software to the new version.

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These instructions only apply to the TurningPoint RRRF-03 Storage receivers (pictured below).  If you have a receiver without storage and would like a new one, contact ITS to get one.

TurningPoint Physical Receivers RRRF-03Image Modified

If you have an RRRF-02 receiver, you will need a new one.  Please contact ITS to get a new one.

TurningPoint RRRF-02 Physical Storage ReceiverImage Modified

Windows

Updating the Windows Software

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In your Turning Account, click Downloads.

TurningPoint Website DownloadsImage Modified

Choose PC  No Install under TurningPoint 8.  

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You’ll be asked if you want to run the file.  Click Run.

TurningPoint Cloud Run File WindowsImage Modified

A box will pop up asking you where you want to unzip the TurningPoint folder to.  Click the symbol with the three dots.

TurningPoint Windows Unzip FolderImage Modified

In the box that pops up, select your receiver (it will be under Computer).

TurningPoint Windows Select ReceiverImage Modified

Then, click OK.

Once you’ve done that, click Unzip.

TurningPoint Windows Unzip FolderImage Modified

The file will be unzipped onto your receiver. It may take some time.

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Double-click on the TurningPoint App folder (NOT TurningPoint Cloud).

TurningPoint App Folder WindowsImage Modified

Then, Double-click on TurningPoint.exe.

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If you install on a drive that already has content or sessions, TurningPoint will ask if you want to copy over your data.  Click Yes to bring copies of the data over.

TurningPoint Copy Over DataImage Modified

Removing the Old Windows Software

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Drag the TurningPoint PC or TurningPoint Cloud folder to the Recycle Bin.

TurningPoint PC Folder WindowsImage Modified

Macintosh

Updating the Software

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In your Turning Account, click Downloads.

TurningPoint Website DownloadsImage Modified

Choose Mac under TurningPoint.

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You’ll see a window pop up that instructs you to drag the TurningPoint Cloud icon to your Applications folder.  Instead, drag it to your desktop.

TurningPoint Mac Icon Drag to DesktopImage Modified

Next, double-click on the TurningPoint icon on your desktop. You’ll see a warning that TurningPoint Cloud was downloaded from the Internet.  Click Open.

TurningPoint Open Application MacImage Modified

You’ll see a window asking you for a region. DO NOT select a region. Instead, close this window.

TurningPoint Mac Do Not Select RegionImage Modified

Then, drag the TurningPoint Cloud icon from your desktop to your receiver. The transfer may take a while

TurningPoint Mac Drag Icon to ReceiverImage Modified

Running TurningPoint Cloud

To run TurningPoint cloud, double click on your drive and double-click the TurningPoint Cloud app. Note that it’s NOT in a folder.

TurningPoint App MacImage Modified


Removing TurningPoint Cloud

Your sessions and question lists are stored in the TurningPoint Cloud folder on your receiver.  If you converted this from a TurningPoint 5 receiver, they’ll be in the main folder of your drive. Drives that were issued with TurningPoint Cloud have the TurningPoint Cloud folder in the main area. If you want to be able to use them, open up your receiver in Finder and double-click on the TurningPoint Cloud folder.

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Under TurningPoint 5, you’ll see the Sessions and Content folders.  These contain your sessions and question lists respectively. Copy them somewhere outside of this folder.

TurningPoint Copy FoldersImage Modified

Once you’ve got everything out of it that you want, you can drag the entire TurningPoint Mac folder to the trash. TurningPoint Cloud will be removed.