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- You (the customer) submitted a ticket, and the procurement of your new device is underway.
- You (the customer) received a ticket from Information Technology Services stating we are currently setting up your device with our "base image" (Windows 10 or macOS). The "base image" includes the actual operating system, ESET antivirus, Internet browsers..or we are going to deliver the device shortly.
New computer setup & delivery process:
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