New Computer Setup for Windows Users
This page is only applicable to Staff and Faculty who have received a computer asset from Christopher Newport University. This DOES NOT apply to personal computers.
Initial Setup
All windows computers need to be located on campus for the first log-in.
The computer must be located on campus for Windows login to properly occur.
Sign in at the Windows lock screen with your CNU Email Address and Password.
After the computer has been set up physically and logged into, we ask that the user then submit a ticket or call 757-594-7079 to state what software and data need to be transferred. A technician will contact you shortly to coordinate the transfer.
The gif below shows the full process described, so long as a reliable internet connection is available and your account configured correctly.
Application Installs:
The first time that you log in, the standard software installs will be complete: Alertus, Chrome, Firefox, Microsoft Office Suite, and VLC media player.
Additional software and departmental printers are available via the Company Portal. If there is something that you need to have installed that is not currently listed in the Company Portal, please submit a Helpdesk ticket.