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Warning

This page is only applicable to Staff and Faculty who have received a computer asset from Christopher Newport University. This DOES NOT apply to personal computers.

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  1. Connect to an Ethernet network cable before powering on the computer*.
  2. The computer must be located on campus for Windows login to properly occur.
  3. Sign in at the Windows lock screen with your CNU ID Number and Password.
  4. After the computer has been set up physically and logged into, we ask that the user then submit a ticket via help.cnu.edu or by calling 757-594-7079 to state what software and data need to be transferred. This will be communicated and reiterated by the technician doing the physical install.
Note

The gif below shows how easy it isthe full process described, so long as a reliable internet connection is available and your account is in good standing order (CNU ID).

Windows 10 LoginImage Modified

Application Installs:

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Warning

More information regarding Self Service can be found here. Here is a small preview of how Self Service works at CNU!


Self ServiceImage Modified


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