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Author

David Edgar 

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Software Requests and Availability

Warning

If you notice any software

that is

missing from the Self Service portals, please click the following link to submit a ticket and request

for

a specific software application to be included in the Self Service application. This applies to both Windows and macOS.

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tooltipSubmit a helpdesk ticket
titleSubmit Software Request
urlhttps://helpcnu.cnuhelpspot.educom/

Info

Currently, this page HERE documents what is available to CNU Staff and Faculty via our Self Service portal!

Windows

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System Icon Tray

  1. We have made the system icon tray (lower right-hand corner) available to users.

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    1. Image Added

Start Menu

  1. There is also the option to go to the Start Menu > FileWave > Self Service.

macOS

  1. Navigate to the "Launchpad" icon on your dock and click.

  2. Once inside Launchpad, select the "Self Service" icon.

  3. You will be prompted to sign in with your CNU Credentials; these are the same credentials used to sign into CNU Live, Scholar, Lecterns, etc... (Numbered account)

  4. Once in, you can navigate the software library and various other "fixes."

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