Access CNU Self Service (Windows & macOS)

Owned by David Edgar
Last updated: Jun 13, 2024
2 min read

Software Requests and Availability

If you notice any software missing from the Self Service portals, please click the following link to submit a ticket and request a specific software application to be included in the Self Service application. This applies to both Windows and macOS.

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Currently, this page HERE documents what is available to CNU Staff and Faculty via our Self Service portal!

Windows

System Icon Tray

  1. We have made the system icon tray (lower right-hand corner) available to users.

Start Menu

  1. There is also the option to go to the Start Menu > FileWave > Self Service.

Desktop Icon

  1. You can also go to the desktop, click Self Service, and launch the application.

SelfService Desk

macOS

  1. Navigate to the "Launchpad" icon on your dock and click.
  2. Once inside Launchpad, select the "Self Service" icon.
  3. You will be prompted to sign in with your CNU Credentials; these are the same credentials used to sign into CNU Live, Scholar, Lecterns, etc... (Numbered account)
  4. Once in, you can navigate the software library and various other "fixes."

Launchpad Launcher