Common Online Learning Questions -- Faculty
My Students Can't See my Course
Faculty must make their course available for students to see it. They can follow these instructions
My Students Can't Access Collaborate
Collaborate must be added to the course menu. These instructions will tell them how.
Collaborate is Taking my Students to a MS Access/MS Excel Page
The faculty member missed a step when creating their Collaborate link. They need to delete the existing link by clicking on the dropdown menu and choosing Delete.
Then, they need to create the link as in these instructions, making sure that the "Type" field reads "Blackboard Collaborate Ultra"
My Name is Incorrect in Scholar/Collaborate
That is drawn from the Preferred Name field in Banner. They should contact the Registrar's Office at (757)594-7155 or register@cnu.edu to have their Preferred Name changed.