New Computer Setup for macOS Users

Owned by David Edgar
Last updated: Aug 09, 2024 by David Edgar
1 min read

 

This page only applies to Staff and Faculty who have received a computer asset from Christopher Newport University. This DOES NOT apply to personal computers.

This article assumes the following:

  1. You (the customer) submitted a ticket, and your new device is being procured.

  2. You (the customer) received a ticket from Information Technology Services stating that we are setting up your device or will deliver it shortly.

Once you have received your new MacBook or iMac from IT Services, please follow the below steps:

  1. You will be greeted with a login screen. Type in your CNU Email and Password. More info is HERE.

  2. Once logged in, you will have access to your new computer and have a password synced to your current password.

    1. When you go to change your password, please follow the prompts you receive from Jamf Connect to continue to sync your password accordingly. More info HERE.

Application Installs:

Additional software and the department printer(s) are available via Self Service. If you need something installed that is not currently listed in Self Service, please submit a Helpdesk ticket, and we will add the software.

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