Complete Resource Collection Request In ERS



When an employee has been terminated by CNU, it is the responsibility of the Resource Provider to complete the collection resource request and collect the university resources provisioned to that employee. In Provider view, any pending collection requests will be listed under "Pending Deprovisions"; they will include the employee's name and ID, the name of the resource or resources that need deprovisioning, any notes regarding the termination, and the date the Collection is due.  Click the "Select" next to the record you wish to complete. 


You will be brought to a screen providing more details about the collection request. To complete the request, click the button labeled "Deprovision." 


A mini-window will open. This window contains two fields:

  • Notes is a space for the Provisioner to provide any relevant context for the deprovisioning. For example, the reason for the employee's termination (ex. retirement) may be listed.  
  • If the resource request requires additional paperwork to be on record, it can be attached using the Attachment field. At this time, the Attachment field can only accept PDF files of less than 2 MB; make sure your files are in the appropriate filetype, and compress them before attaching if they exceed that size.


    When you have filled out both fields, click "Submit" to complete the request. 




You will then return to the request, which has been modified to show that the resource or resources have been deprovisioned. At this point, no further action is required.